Effective communication between provider and patient is a critical component of all patient-centered care. As a health communications professional, I appreciate this fact. As a mother/patient/caregiver, I appreciate it even more.
We’ve all had that moment in the doctor’s office either as patient or caregiver… “The test results are positive,”…is that a good thing? “The numbers are borderline,”…so we’re in the clear until next year’s exam? “We will explore palliative care,”…is that the same as hospice?